Arrow Transportation Systems Inc.

Office Administrator & Shipping Assistant

Job Locations CA-AB-Sherwood Park
Company Arrow Reload


Over 100 years in business, the Arrow Group of Companies has led the way in developing service focused transportation solutions by working with a broad range of customers, hauling a wider variety of products, and expanding our presence throughout Canada and the United States. Arrow is an industry leading transportation, distribution and materials handling organization.


Arrow Reload is looking for an Office Administrator & Shipping Assistant to join us and become part of the Arrow team at our Sherwood Park Division in Edmonton.


For more information please visit Arrow Careers

Office Admin - Black and White

We Offer

  • Competitive compensation
  • Full extended medical benefits for you and your dependents/family - includes dental, pharmaceutical, paramedical, vision care, life insurance, disability insurance, health spending account and more - 100% paid by Arrow
  • Pension matching program
  • Shift: Monday-Friday; 7:00am-3:30pm
  • The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization

To expidite the hiring process, please click on or paste this URL link to complete the Wonderlic assessment:




This Office Administrator’s principal role is to ensure the efficient, effective and accurate flow of financial information (accounts payable, accounts receivable and payroll) for the division. The Administrator ensures processes are followed and items completed in Arrow’s various software applications on an ongoing basis and as per accounting cycle deadlines. The Administrator will also be responsible for reception and general office duties. 


  • Code, total, batch, enter, verify and reconcile transactions such as accounts payable, receivable, payroll, purchase orders, invoices, petty cash transactions and bank statements in the appropriate computer systems. 
  • Calculate, prepare and issue documents related to accounts such as bills, invoices, inventory reports, account statements, lease operator statements and other financial statements using computerized and manual systems. 
  • When conducting oneself at the division and while reviewing employee and other paperwork, ensure full compliance with safety policy and procedures. When required bring potential safety compliance gaps to the attention of the Division Manager. 
  • Follow all workplace safety policies and compliance regulations participate in identifying hazards.
  • Comply with all rules and regulations, protocols and established metrics.
  • Prepare analysis and/or reports as required by division, internal and/or external customers. 
  • Ensure all HR/Hiring and related paperwork is completed and filed appropriately whether internally or with 3rd parties (i.e. required Teamsters paperwork where applicable). 
  • Ensure all files are organized and maintained and all office processes are streamlined for most efficient and effective operation. 
  • Order office supplies, service office equipment and arrange for servicing in the case of major repairs. 
  • Provide internal and external customer service excellence 
  • Perform clerical duties such as word processing, maintaining filing and record systems, faxing and photocopying.  
  • Process incoming and outgoing mail. 
  • Respond to telephone, in person or electronic enquiries or forward to appropriate person. 
  • Provide general information to clients and the public. 
  • Book travel, meetings and other appointments.
  • Manage inbound truck appointments.
  • Assist shipping/receiving department with daily tasks and inbound/outbound paperwork.
  • Communicate with customers, and ensure all proof of deliveries are scanned and emailed.
  • Problem solve for casses of missing documents, shipments, deliveries, inventory discrepencies etc.
  • Assist in operations administration and other operating duties as required.

You Possess

  • Understanding of and experience with the accounting cycle i.e. accounts payable, accounts receivable and payroll, month end and year-end processes
  • Relevant post secondary courses, diploma, or degree is an asset   
  • Proficient in Microsoft Excel and ability to quickly learn new computer applications (i.e. Arrow custom applications)
  • Excellent alphanumeric typing skills 
  • Demonstrates strong communication skills both verbally and written  
  • Strong work ethic and positive team attitude 
  • Organizational skills and keen attention to detail 
  • Strong concern for the accuracy and quality of work 
  • Internal and external customer service skills   
  • Problem-solving ability 
  • Proven Initiative  
  • Professional appearance/demeanor whether in person, via email or on the telephone
  • Embodies Arrows Core Values: Safety, Responsibility, Quality, Teamwork, Integrity and Fun!!

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.


Great People Work Here!



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