A Career with a Growing Company!

Over 100 years in business, the Arrow Group of Companies has led the way in developing service focused transportation solutions by working with a broad range of customers, hauling a wider variety of products, and expanding our presence throughout Canada and the United States. Arrow is an industry leading transportation, distribution and materials handling organization.

At our Long Island Reload facility we handle building materials, bulk cement, sand, aggregates, and bulk liquid products. We provide custom handling, inventory management and other services. We are a growing division and backed by an organization that employs over 1300 people. Our growth is unprecedented and there are several opportunities for advancement within our organization.

Important – Additional Step Required:
As part of the application process, you are required to complete the Wonderlic Assessment. To help us move your application forward quickly, please complete the assessment using the link below. Note: You must still submit your application for this job in addition to completing the assessment.

https://apply.select.wonderlic.com/ZNX2YW/Arrow-Transportation-Systems-Inc

• Competitive Pay - $80,000 - $85,000 annually 
• Arrow will match your pension contributions up to 4% of your gross wages
• Healthcare is 100% paid by Arrow. Extended Medical benefits including dental, pharmaceutical, paramedical and more!
• Monday to Friday daytime schedule; 07:00 - 15:30
• A career with a growing organization backed by the stability of a company that has been in business since 1919

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Under the direction of the Division Manager, the Operations Supervisor role is to assist in the planning, organization, coordination, and implementation of short and mid-term operational goals, policies and procedures. It is the Operations Supervisor’s role to oversee and supervise the resources necessary (people and equipment) to meet customer commitments while ensuring a safe, productive, compliant, and cost-efficient operation. This is an entry-level Operations Supervisory role. In these circumstances the Operations Supervisor has a Division Manager working onsite with oversite of a small to moderate number of yard employees.   

Major Responsibilities: 

• Oversees the assignment and scheduling of yard staff and ensures a plan is in place should there be a short or long-term shortfall or fluctuations in volume and/or if staff is absent or ill.
• Trains, supervises, motivates and evaluates the performance of assigned staff. Is responsible for disciplinary action as well as commendation of assigned staff as required.
• Schedules and coordinates required employee training and orientation.
• Schedules and coordinates equipment maintenance and ensures appropriate protocols are followed as it relates to the equipment used.
• Ensures that all relevant and appropriate safety regulations and employment laws, rules and regulations as well as Arrow processes are followed when managing staff i.e. all safety procedures, onboarding, supervising, scheduling and discipline.
• Assists in maintaining thorough personnel records to satisfy legal as well as Arrow requirements.
• Communicates with the Primary customer to exchange information, coordinate activities and resolve issues, concerns and questions regarding truck, rail or yard services, customer site and/or driver issues.
• Continuously survey the existing program for safety and cost improvement opportunities and advise the manager on ways to improve current systems.
• Assists in the development, change to or implementation of policy and process improvement.
• Attends meetings, conferences, workshops, reads industry related journals and works with the Director of Safety to maintain current knowledge of and assist in the implementation of safety and transportation codes, regulations, laws and related matters.
• Responsible for the accurate and timely delivery of all paperwork and required computer transmissions.
• Has good understanding of Employment Standards for the state.
• Receives and responds to yard accidents and conducts internal accident investigations; gathers information, takes photos, and assists staff.
• Ensures that all relevant aspects of the Reload “Operations Excellence Manual” are followed.
• Counts and reconciles inventory on a regular basis (determined by division as to daily, weekly etc.) and communicates same with customer as required.
• Ensures inventory integrity is met and maintained while in the possession of the division.
• Other duties as assigned by the Division Manager.

• Minimum 3-5 years proven effective experience in a supervisory capacity
• Preference will be given to those with post secondary education and or experience working in  a related field
• Strong safety proclivity/safety oriented
• Exceptional problem-solving skills
• Strong empathy and people management skills
• Strong organizational skills and ability to quickly prioritize
• Strong analytical skills
• Excellent interpersonal skills
• Keen attention to detail
• Exceptional communication skills
• Displays ethical behavior and integrity
• Responsible and Accountable
• Works well within a team environment.
• Computer proficiency – Microsoft Excel, Google and learning custom applications
• Customer Service skills
• The ability to operate a forklift (20,000lb. capacity +)
• Further equipment skills is an asset
• Mechanical inclination is an asset
• Railroad experience an asset
• The embodiment of Arrow's Core Values: Safety, Quality, Integrity, Responsibility, Teamwork, and Fun! 

For more information please visit Arrow Careers