Over 100 years in business, the Arrow Group of Companies has led the way in developing service focused transportation solutions by working with a broad range of customers, hauling a wider variety of products, and expanding our presence throughout Canada and the United States. Arrow is an industry leading transportation, distribution and materials handling organization.

At our Long Island Reload facility we handle building materials, bulk cement, sand, aggregates, and bulk liquid products. We provide custom handling, inventory management and other services. We are a growing division and backed by an organization that employs over 1300 people. Our growth is unprecedented and there are several opportunities for advancement within our organization.

Important – Additional Step Required:
As part of the application process, you are required to complete the Wonderlic Assessment. To help us move your application forward quickly, please complete the assessment using the link below. Note: You must still submit your application for this job in addition to completing the assessment.

https://apply.select.wonderlic.com/ZNX2YW/Arrow-Transportation-Systems-Inc

• Competitive Pay - $60,000 - $65,000 annually 
• Arrow will match your pension contributions up to 4% of your gross wages
• Healthcare is 100% paid by Arrow. Extended Medical benefits including dental, pharmaceutical, paramedical and more!
• Monday to Friday daytime schedule; 07:00 - 15:30
• A career with a growing organization backed by the stability of a company that has been in business since 1919

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Under the direction of the Division Manager, the Shipping and Receiving Coordinator ensures the seamless, accurate and efficient flow and coordination of incoming and outgoing shipments and items. Specializing in both inbound and outbound truck and rail freight, this role requires strong inventory management control, a high level of organization and attention to detail and positive relations with internal and external customers and vendors. This role plays a pivotal part in our logistics operations, ensuring the seamless movement of products through our yard and various transportation channels. The Shipping and Receiving Coordinator has a high impact on customer service success, compliance, and to the financial impact of the Arrow Division through accurate and timely flow of goods and inventory controls.

Inbound Freight Coordination

• Accurately receive, inspect, and document incoming truck and rail freight shipments.
• Track inbound shipments on railcars or trucks and work with the Operations Supervisor on strategic forecasting and planning.
• Coordinate with carriers and suppliers to schedule deliveries and ensure timely receipt of goods.
• Work closely with the yard or warehouse team to organize and store incoming products efficiently.
• Manage documentation, including bills of lading, customs paperwork, and other relevant shipping documents.

Outbound Freight Coordination

• Accurately prepare and process shipping documentation for outbound truck and rail freight (Truck or Rail Bills of Lading, Arrow’s and or Customer documentation requirements).
• Coordinate with carriers (truck and rail) to schedule pickups and optimize transportation routes.
• Ensure accurate and timely dispatch of products to customers or other destinations.
• Monitor and track outbound shipments, providing updates to internal teams and customers.

General

• Work in conjunction with the Operations Supervisor for scheduling/coordination of any inbound received or outbound deliveries of containers, railcars, trucks.

Inventory Management

• Implement and maintain invoicing procedures and controls to ensure accurate and appropriate inventory levels at all times using Arrow’s applicable systems and technology.
• Work in conjunction with the Operations Supervisor for timely and accurate daily/weekly/monthly inventory counts dependent on customer requirements and reconcile same with inbound and outbound shipping information.
• Ensure product inventory is moved as per customer requirements i.e. FIFO for lumber.
• Report any issues with respect to inventory age and/or integrity.

Communication and Collaboration

• Communicate effectively with carriers, suppliers, and internal teams to ensure smooth operations.
• Collaborate with various departments, including yard, office staff and customers to meet customer requirements.
• Address and resolve shipping-related inquiries and issues promptly.
• Communicate with the customers and ensure all proof of deliveries are scanned and emailed.
• Relay all completed shipments, information of inbound/outbound receiving to the administrator.
• Report any discrepancies or gaps in service to the supervisor.

Other Responsibilities

• Problem solve for cases of missing documents, shipments, deliveries, inventory outages etc..
• Work in accordance with all Arrow, safety and other applicable regulatory policies and procedures.
• Work with the Operations Supervisor with respect to daily/weekly forecasts, as well as maintaining asset/equipment control.
• Other duties as assigned by the Division Manager.

• Preference will be given to those with relevant post-secondary education and/or relevant transportation industry experience
• Preference will be given to those that have experience coordinating i/b o/b truck and rail shipments
• Strong safety mindset
• Provide internal and external customer service excellence
• Strong problem solving skills
• Strong organizational skills and attention to detail.
• Demonstrates strong communication skills both verbally and written
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Computer proficiency – Microsoft Suite with emphasis on Excel, experience with using relevant software and/or proven ability to learn and leverage proprietary software efficiently and effectively
• The embodiment of Arrow's Core Values: Safety, Quality, Integrity, Responsibility, Teamwork, and Fun! 

For more information please visit Arrow Careers