A Career with a Growing Company!

Over 100 years in business, the Arrow Group of Companies has led the way in developing service focused transportation solutions by working with a broad range of customers, hauling a wider variety of products, and expanding our presence throughout Canada and the United States. Arrow is an industry leading transportation, distribution and materials handling organization.

At our North Houston Reload located in Cleveland, TX, we handle building/construction materials, container stuffing, dry bulk, lumber, pipe, and more. We provide custom handling, inventory management and other services. We are a growing division and backed by an organization that employs over 1300 people. Our growth is unprecedented and there are several opportunities for advancement within our organization.

Important – Additional Step Required:
As part of the application process, you are required to complete the Wonderlic Assessment. To help us move your application forward quickly, please complete the assessment using the link below. Note: You must still submit your application for this job in addition to completing the assessment.

https://apply.select.wonderlic.com/ZNX2YW/Arrow-Transportation-Systems-Inc

• Competitive Pay
• Arrow will match your pension contributions up to 4% of your gross wages
• Healthcare is 100% paid by Arrow. Extended Medical benefits including dental, pharmaceutical, paramedical and more!
• A career with a growing organization backed by the stability of a company that has been in business since 1919

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

The Operations Manager's role is to plan, organize, coordinate and implement the short and medium-term corporate and operational goals and activities of the Division. This individual is responsible for safely managing all aspects, activities and resources (people and equipment) of the Division towards meeting customer commitments and financial goals (budgetary/profit and loss) while working within regulatory and legal compliance.  This individual also works with the various functional Directors to ensure corporate compliance in areas of Safety, Human Resources, Maintenance and other corporate programs. 

Major Responsibilities: 

• Responsible for annual Divisional strategic planning and budgeting.  Focus must be on maximizing productivity and striving for least total cost operating position. 
• Ensure the division is financially successful but never at the expense of safety, regulatory and legal compliance.  
• Manages local operation towards high quality of customer service at least possible cost. 
• Ensures that Divisional assets are utilized to maximum productivity. 
• Oversees Division maintenance to ensure that company, industry and government regulations and standards are met.  Plans to minimize equipment total maintenance cost over the life of the assets. 
• Responsible for divisional human resource planning and utilization. 
• Ensures the divisional processes are conducted as per the Operations Excellence, company and divisional S.O.P’s. 
• Builds a team of motivated, efficient and productive employees and coordinates their efforts through strong leadership, coaching and direction. Provides employee-sensitive, considerate, courteous leadership through consistently fair treatment of people so that a relationship of mutual trust and support is maintained.  Creates an honest and open communications environment which involves participative problem solving.  Shares information with all employees so that a mutual understanding and appreciation of the company business is ensured. 
• Oversees the company’s safety policies and programs, ensures full compliance and leads by example in this area. 
• Cultivates and maintains a productive relationship with Arrow’s customers, the local union and its representatives and the local community. 
• Comply with all rules and regulations, protocols and esopetablished metrics 
• Follow all workplace safety policies and compliance regulations participate in identifying hazards 
• Other duties as assigned by the Regional Manager. 

• Minimum 5 years in a managerial role, preferably in trucking, rail, logistics, or related commodities.

• Post-secondary education in Business, Operations, or Logistics is an asset.

• Strong background in account management, customer service, and safety leadership.

• Proficient in Microsoft Excel and adaptable to new software systems.

• Strategic thinker with strong analytical, financial, and presentation skills.

• Proven ability to lead by example, communicate effectively (verbal and written), and foster teamwork.

• Professional, ethical, quality-driven, and highly adaptable under pressure.

• High degree of motivation, resourcefulness, flexibility and adaptability.
• Mechanical aptitude considered an asset. 
• The embodiment of Arrow's Core Values: Safety, Quality, Integrity, Responsibility, Teamwork, and Fun! 

For more information please visit Arrow Careers