Over 100 years in business, the Arrow Group of Companies has led the way in developing service focused transportation solutions by working with a broad range of customers, hauling a wider variety of products, and expanding our presence throughout Canada and the United States. Arrow is an industry leading transportation, distribution and materials handling organization.

We are looking for a temporary HR Generalist to join the Arrow family in Kamloops.

Great People Work Here!

For more information please visit Arrow Careers

• The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization
• Competitive Compensation: $70,000-$80,000 annually
• Shift: Monday-Friday; 40hrs/week
• Term: 18 months
• Free Parking

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

The Human Resources Generalist will be responsible for providing a diverse range of Human Resources support to all members of Arrow Transportation Systems Inc. and subsidiary companies. They will be involved in the development of policy, procedures, recruitment initiatives, retention initiatives, training and other areas as needed.  Other duties involve maintaining accurate, up-to-date HR management systems, personnel records, metrics reports, and providing advisory services.

Major Responsibilities 

• Establish recruitment requirements and objectives by meeting with managers to discuss needs. 
• Responsible for the recruitment and selection process of various roles by placing ads, searching through resumes, filtering through the Avanti database, attending career/trades fairs, conducting interviews, conducting reference checks, conducting associated testing and other tasks necessary in the recruitment and selection process. 
• Assess existing standard operating procedures, systems and tools, identify opportunities for improvement, implement improvements and report results. 
• Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed. 
• Maintain knowledge of company policies and procedures, pay plans, employee benefits, employment laws, and communicate regularly with employees and management to ensure understanding and compliance. 
• Conduct competitive market research to establish best pay practices. 
• Ensure the information in the Avanti system is maintained, accurate and reflects protocols as set up by HR.   
• Update, organize, and maintain all HR systems as required i.e. shared docs, Arrownet, our Learning Management System, Performance Management, etc..  
• Responsible for the coordination and implementation of various retention programs. 
• Respond to internal and external Human Resources related inquiries from Division Managers, business partners, and other parties.
• Contribute to the development, distribution and implementation of HR policies, procedures and memorandums to the appropriate individuals, divisions, or departments across the organization.
• Conduct regular research and compliance initiatives regarding Human Resources issues to keep management informed of new developments.
• Help to ensure organization wide compliance with policies, procedures and applicable regulations. 
• Establish and administer an in-house employee training system that addresses company recurring training needs including training program assessment, new employee orientation or onboarding, management development, production cross-training, and the measurement of training impact.
• Investigate employee relations issues while maintaining confidentiality and consistency. 
• Contribute to organizational research and succession planning.  
• Perform other duties as required and assigned. 

• 5+ Years relevant Human Resources or related experience.  
• Proficient in Microsoft Excel and ability to quickly learn new computer applications i.e. Arrow custom applications, O365, etc. 

• Post-secondary degree or diploma in Human Resources or related field an asset. 

• Requires advanced communication (verbal and written), facilitation, negotiation, and public relations skills to build effective relationships within Arrow and with external clients.  

• Requires the ability to problem solve beyond conventional methods, champion and manage change, and gain the cooperation of others.  

• Excellent time management and demonstrated ability to establish priorities and to plan. 

• Strong action management skills including ability to manage projects in the most cost-efficient manner. 

• Strong ability to prioritize based on business needs and risk mitigation. 
• Strong safety mindset, and demonstrates a sense of responsibility, accountability, and commitment to the organization. 
• Ethical and quality-focused professional with a strong work ethic, a positive team attitude, and proven experience managing confidential information with discretion.

• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment. 
• Embody Arrow's core values:  Safety, Quality, Integrity, Responsibility, Teamwork and Fun!