Arrow Transportation Systems Inc.

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Job Locations CA-BC-Kamloops
Company Arrow Fibre
Reporting to and working closely with the Division Manager, the Financial Administrator’s principal role is to update, create, review, audit, analyze and optimize all financial processes, documentation and reporting of revenue and payable streams for the Division.  The Financial Administrator also ensures all information is reported accurately and appropriately in Arrow and Customer systems as it relates to all activities in the Division.  This role ensures processes are followed and items completed in Arrow’s various software applications on an ongoing basis and as per accounting cycle deadlines. The Financial Administrator may also be responsible for reception, office management and general office duties.    Major Responsibilities  - Ensure all information pertaining to Revenue is accurately created in appropriate software, is regularly updated and reviewed for accuracy and is regularly audited and reconciled.    - Ensure all information pertaining to Payables are audited and reflect accurately.  - Perform comprehensive reconciliations of accounts including insurance claims, pension, health & welfare, lease operator advancements and holdbacks, Union dues and Arrow Star maintenance.  - In conjunction with the Division Manager, ensure that documented Incident claims are entered in appropriate software and managed.  - Code, total, batch, enter, verify and reconcile transactions such as accounts payable, receivable, payroll, purchase orders, invoices, petty cash transactions and bank statements in the appropriate computer systems.  - Calculate, prepare and issue documents related to accounts such as bills, invoices, inventory reports, account statements, lease operator statements and other financial statements using computerized and manual systems.  - When conducting oneself at the division and while reviewing employee and other paperwork, ensure full compliance with safety policy and procedures. When required bring potential safety compliance gaps to the attention of the Division Manager.  - Follow all workplace safety policies and compliance regulations participate in identifying hazards  - Comply with all rules and regulations, protocols and established metrics    - Prepare analysis and/or reports as required by division, internal and/or external customers.  - Ensure all HR/Hiring and related paperwork is completed and filed appropriately whether internally or with 3rd parties (i.e. required Teamsters paperwork where applicable).  - Ensure all files are organized and maintained and all office processes are streamlined for most efficient and effective operation.  - Order office supplies, service office equipment and arrange for servicing in the case of major repairs.  - Provide internal and external Customer Service excellence  - Perform clerical duties such as word processing, maintaining filing and record systems, faxing and photocopying.   - Process incoming and outgoing mail.  - Respond to telephone, in person or electronic enquiries or forward to appropriate person.  - Provide general information to clients and the public.  - May be asked to get involved in operations administration and lower level operating duties when required by Manager.  - Other duties as assigned by Manager.     
Job Locations CA-BC
Company Arrow Trucking
Under the direction of the Division Manager, the Operations Supervisor role is to assist in the planning, organization, coordination and implementation of short and long-term operational goals, policies and procedures. In particular, it is the Operations Supervisor’s role is to oversee and supervise the resources necessary (people and equipment) to meet customer commitments, maintenance commitments, while ensuring a safe, productive, compliant and cost efficient operation.    Major Responsibilities  - Plans the effective and efficient development of schedules and makes necessary adjustments for road closures, overloads, lateness and related problems.  - Reviews gaps between actual and target key metrics (payload, speed, cycle time, fuel etc..) and discusses same with driver to commend positive or to correct negative driver behaviors.  - Plans, coordinates and oversees the routing and scheduling of daily trucking services and drivers and assures compliance with time schedules and applicable laws, codes, rules and regulations.  - Ensures the drivers have the proper instructions to perform their duties safely and listens to all driver concerns and acts on them appropriately.  - Ensures that schedules are carried out in an effective and efficient manner. Coordinates the daily assignment of company and contracted resources to maximize equipment productivity and payload while maintaining a high level of customer service.  - Oversees the daily operations of the dispatch office. Makes necessary adjustments for road closures, overloads, lateness and related problems. Communicates regularly with the drivers to assist and manage implications caused by truck problems, lateness and accidents. Communicates with the customer to report compliance to daily targets as well as course of action should deviation to plans occur.  - Recommend the assignment of yard crew should there be a short or long-term shortfall or if volume fluctuations require additional resources  - Oversees the assignment of spare drivers should there be a short or long-term shortfall of regular drivers.  - Communicates with the Primary customer to exchange information, coordinate activities and resolve issues, concerns and questions regarding trucking services, customer site and/or driver issues.  - Continuously surveys the existing trucking program for safety and cost improvement opportunities and advises the manager of ways to improve current systems.  - Schedules and coordinates required Driver training and orientation.  - Assists in the development, change to or implementation of policy and process improvement.  - Confers and coordinates with Shop personnel as well as drivers regarding repairs and preventative maintenance schedules and timelines.  - Responsible for collecting and reviewing driver paperwork and ensuring it is complete, accurate and timely.  - Trains, supervises, motivates and evaluates the performance of assigned staff and drivers. Is responsible for providing feedback and may be responsible for disciplinary action of assigned staff and drivers, up to and including written warning if required.  - Receives and responds to drivers accidents, drives to accident scenes and conducts internal accident investigations; gathers information, takes photos and assists drivers and staff; obtains accident reports from the highway patrol and police agencies.  - Receives verifies and assigns equipment and driver transfers.  - Maintains a variety of transportation personnel records including license and certificate expirations.  - Attends meetings, conferences, workshops, reads industry related journals and works with the Director of Safety to maintain current knowledge of and assist in the implementation of safety and transportation codes, regulations, laws and related matters.  - Other duties as assigned by the Division Manager.